Holiday FAQ + Shipping Deadlines

2022 HOLIDAY FAQ + SHIPPING DEADLINES

I used one of the holiday discount codes, what are the exchange and return terms?
Orders using a Black Friday, Cyber Monday, or holiday discount code are eligible for Exchange for Store Credit only. Please submit all exchanges via returns.ready-made.co. Surprise gifts (such as the gumball) are under no circumstances eligible for exchange, store credit, or any other method of exchange for value. 

What items can discount codes be used on?
All holiday discount codes are applicable to all items EXCEPT any bundles that are already discounted, engraving services, shipping fees, gift cards, and Route insurance fees.

How do I get the CYBER MONDAY Gumball Surprise?
Between 11/28 6:30am PST and 11/29 11:59pm PST, a gumball surprise is automatically added to any order $35 and above (before shipping). There is no need to enter a code, as gumballs are added during fulfillment based on the dollar amount spent for orders.

Do you offer extended return and exchanges during the Holiday Season (11/16 to 12/31)?
All orders placed from 11/10 to 12/24 have extended returns until January 15.

What is the processing time for orders placed during the Holiday Season (11/10 to 12/31)?
During this peak time, please allow up to five business days for us to process your order. If your order includes engraving, please allow up to an additional 2 business days. We work hard to get orders out in a timely manner. We will send out an email with tracking information as soon as your order leaves our studio.

How do I return a gift?
Please visit returns.ready-made.co and enter the order number and the zip code to which the gift was shipped.

Do you include receipts inside orders/packages?
No, we don’t include receipts inside orders due to the fact that receipts are emailed after an order is placed.

Can my order be gift wrapped?
We don’t offer anything additional to our standard packaging, which is designed to be personalized and easily giftable. You can elect to include a sticker sheet and pen to decorate your jewelry gifts — please just tick the checkbox next to “sticker+pen packaging” when you are checking out.

Can I include a handwritten note in my order?
Yes; please email support@ready-made.co with your Order Number and message within one hour of placing your order.

 

Shipping Deadlines
The following are deadlines to place orders so that we can process and ensure delivery by December 24th.

Domestic United States
USPS Standard Shipping ($5.50/free for orders $50+): Friday, Dec. 16
USPS Priority Mail ($9): Sunday, Dec. 18
UPS Ground ($9): Friday, Dec. 16
UPS 3 Day Select (TBD): Monday, Dec. 19
UPS Next Day Air (TBD): Thursday, Dec. 22

United States APO/FPO/DPO Addresses
USPS Standard Shipping ($5.50/free for orders $50+): Thursday, Dec. 8
USPS Priority Mail ($9): Thursday, Dec. 8

Canada
USPS Standard ($12): Monday, Dec. 5th
UPS Worldwide Expedited (Price TBD): Monday, Dec.19
UPS Worldwide Express (Price TBD): Thursday, Dec. 22

Other Countries (please see our Shipping+Delivery Page for list of countries we ship to).
USPS Standard ($29): Monday, Dec. 6. However, in our experience, delivery to international countries can encounter delays during November and December, please place orders as soon as possible.
UPS Worldwide Express (Price TBD): Tuesday, Dec. 20